Job Offer : Telecommunications / Data Services Company Recruitment of Trainer / Training & Development Manager - Nigeria
Stresert Services Limited a global leader in the telecommunications and data-services sectors delivering wide range of affordable, high quality and easy to use broadband access and communication services across Nigeria and Africa.
The company has vacant positions to fill:
Job Title: Trainer / Training & Development Manager
JOB Code: Tr-Dev Mgr.
Location: Lagos
Details Of Job:
This role will be responsible for on-going improvement of employee s skills enabling them to fulfil their potential within the organisation. The role will involve: indentifying skills gaps/training needs, preparing training plans, preparing and updating training material and conducting training programs. Developing training content and designing courses, exercises, assignments and other activities to enhance learning.
Responsibilities:
- Assessing and identifying skills gaps/ training needs through surveys, appraisal schemes and consultation with business managers
- Developing training strategy/plans based on business needs and training needs assessment reports
- Developing training courses and material for in-house training as appropriate
- Review and amend training content/material/plans/processes as may be necessary in order to adapt to changes in the business
- Facilitate execution of OPCO Training Plans as agreed form time to time
- Periodically evaluate effectiveness of internal and external training content/material/plans and make the necessary recommendations
- Work with and support other line managers solve specific training problems/skills gaps in their respective teams
- Monitoring training costs to ensure training budgets are not exceeded and prepare budget reports/updates
- Demonstrate proficiency in products & services, systems, processes and handling customer queries. Pass on the same knowledge to the staff to enhance productivity/performance.
- Provide any other ad hoc duties assigned to you from time to time by the Head of Sales& Distribution or any other person appointed by the Company for this purpose.
- Relevant Degree
- At least 5 years experience in same or similar role with a minimum of 3 years facilitation, course delivery and/or public speaking experience
- Specialised qualification/experience in training e.g. PTC, TOT, CIPD
- Knowledge and experience in techniques/ philosophies of adult education/learning
- Training background
- Excellent communication both written and oral
- Strong interpersonal and team leadership skills
- Strong computer skills including proficiency in word, excel and power point
- Ability to operate related computer software and business related equipment/training aids
- Ability to handle multiple priorities and complete tasks/projects according to plan
- Ability to travel to all the Client s business locations in and out country
- Professionalism in attitude and presentation
- Self motivated with strong organisational and time management skills
15th November, 2013
How To Apply
Qualified candidates should please forward CVs to: recruitment@stresertservices.com using Job Title as subject of mail.
