The LCS Coordinator - Spares (Internal Sales ) contributes to the organisational goals by interacting with customers and Krones internal
for all matters relating to Spare part quotations and orders. The focus will be on processing, planning, turn-around times, and quality of response for all enquiries, quotations and orders. Communication both internal and external is paramount in this position.
JOB TITLE :LCS Coordinator - Spares ( Internal Sales )
Location: Randburg (North Riding), Randburg (South Africa)
REPORTING STRUCTURE
LCS Team Leader
RESPONSIBILITIES & ACCOUNTABILITIES
- Coordinate all enquiries, quotations and orders for spare parts
- Clarification of all queries before orders are placed
- Follow-up on status of each order with the Supply Chain Dept. and keep customer informed on the status.
- Use the escalation procedure to prevent order delays by being pro-active
- Keep internal role players informed on status of key orders timeously
- Process invoicing and shipping documentation accurately and timeously.
- Work closely with the finance department to clear any queries and/or discrepancies.
- Follow-up with customers on OPEN quotations to ascertain status of a potential order. Pass this information onto the LCS Service Providers.
- General administration/filing
SPECIFIC SKILLS ATTRIBUTES
- Knowledge and experience
- Strong admin skills with attention to detail
- Basic insight into sales business
- Basic understanding of Krones
- Excellent verbal and written skills
- Excellent interpersonal skills
Requirement
- Matric/Grade 12
- Personal behaviors/competencies
- Deadline driven, attention to detail, work independently, project a professional image, encourage team work and compliance with work processes and procedures, good time management skills
- Shows initiative and solution orientated and pro-active
- Work well under high pressure/stress situation
Specific Job Skills
Excellent co-ordination, communication skills
Excellent time management and disciplined
Ability to liaise with international offices – Germany/Africa
Computer Skills
MS Office – Word, Excel - Advanced
SAP (pref)
Internet, email
Literacy and Numeracy
Accurate numerical ability
Commercial Skills
.Basic financial management skills
.Understanding import/export processes and procedures
Due date: 21/02/2014.
Method of Application:
All Interested And Qualified Candidate Should Please Click Here To Apply
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