- Handling enquiries through inbound emails/calls promptly and efficiently while maintaining superb phone/email etiquette and professionalism.
- Provide great service to customers and consumers through the giving of accurate information regarding products and services
- Attend to customer requirements, complaints and feedback
- Management of enquires are mainly done via emails.
- Sales administrative duties includes lead distribution, credit assignment and sales reporting
Job title: Customer Service/Administration Executive
Location: Malaysia
Qualification:
- A good team player
- Superior customer service and email/phone etiquette
- Highly responsible, able to multi-task and a fast worker
- Good organizational skills with eye for detail.
- Able to work under pressure and in a fast-paced environment
- Proficient in Microsoft Word, Excel and enjoys surfing the internet
- Candidates with experience working in an administrative, call center or outsourced center will be preferred.
Location and Working Hours
- The Gardens, Mid Valley City
- 5-day work week, 9am - 5pm
- Interested applicants, please send in your updated resume with your current and expected salary.
How To Apply
