Job Offer: Etisalat Nigeria Recruits Specialist SME Segment
Location: Lagos, NG
Job Summary
Execute work programmes and plans to achieve overall objectives of the SME segment
Responsibilities and Key Roles:
Job Summary
Execute work programmes and plans to achieve overall objectives of the SME segment
Responsibilities and Key Roles:
- Assist in the development of cross-selling, up-selling and retention strategies for SME customers to improve loyalty and drive profit growth
- Identify opportunities for SME market penetration by leveraging information and insights provided by research and Regional Sales teams
- Assist the Manager-SME Segment in ensuring maximum market penetration, growth and profitability through effective implementation of SME Segment strategies
- Liaise with the Brand & Communications function to define effective channels for communicating defined/ approved initiatives aimed at creating awareness in the SME market
- Liaise with the Finance Department to ensure payment of 3rd party agencies where necessary
- Liaise with relevant units/ teams/ functions in carrying out all relevant activities
- Attend team/ divisional/ departmental meetings as required
- Perform any other duties as assigned by the Manager-SME Segment
- Assist in the development of value propositions for the SME segment and sub-segments by holistically drawing together all elements of the mix including products and services, sales and servicing, communications, promotions and price
- Assist in conducting research on new product initiatives and options for convergence targeted at the SME segment and proffer recommendations to the Manager-SME Segment
- Participate in product launches targeted at the SME market
- Assist with logistics for awareness campaigns, fairs and ad-hoc surveys aimed at promoting the company's products and services targeted at the SME sector
- Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-SME Segment
- Support the execution of strategic activities aimed at achieving overall business segment objectives
- Work with relevant support groups to ensure availability of SME segment products across required channels and provide regular feedback for the attention of the Manager-SME Segment
- Conduct regular environmental scans of the competitive landscape to collate regular information as may impact on the business's SME segment strategy and make recommendations for the attention of the Manager-SME Segment
- Monitor approved/ existing SME Segment projects and initiatives to ensure end-to-end process compliance and enable seamless execution
- Assist in generating and analyzing reports to aid clear decision making, co-ordinate approvals and sign-offs for documents originating from the SME Segment, and ensure safekeeping of such documents
- First degree in a relevant discipline
- Between three (3) and five (5) years directly relevant post-NYSC work experience
- Ideal candidate must be able to demonstrate:
- Good knowledge of competitive environment, consumer trends and trade practices in the industry
- Excellent oral and written communication skills
- Strategic and analytical thinking
- High levels of integrity and self-regulation
31st October, 2013
Method of Application
All Interested and qualified candidates should: Click Here To Apply
