Our Client Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel
Job Title: Senior Engineer NOC Power Vendor Management
Location: Abuja, NG
Job Description:
Co-ordinate NOC operations with EOT vendors and manage Change Request (CR) executions on RAN nodes, transmission systems and IP backbone nodes
Qualification
- Track network outages, conduct Route Course Analyses (RCAs) and make recommendations on network quality improvements
- Ensure escalations are done in a timely manner and relevant team-members duly notified
- Ensure 24×7 network monitoring and reporting is available for all technologies/ nodes as needed
- Liaise with the Customer Care and Sales teams to manage network outage escalations
- Follow up with all the concerned team members/ vendors for tracking and resolution of faults
- Provide RCA reports on major network outages and resolutions
- Co-ordinate and manage all the trouble tickets raised in the network
- Manage service providers/ vendors’ contractual SLAs
- Provide NOC support to the field/ data centre Power teams
- Escalate, follow up and reconcile co-location power-related incidents
- Co-ordinate environmental, power and external alarms simulations/ testing during Provisional Acceptance (PAT) and preventive maintenance
- Generate network power utilization and availability reports
- Monitor multi-vendor hybrid and green power systems
- Monitor generator and fuel tracking systems/ devices
- Manage global/ inter-vendor Work Order/ CRs
- Manage the OSS tools for network and hybrid power systems
- Ensure that the organization’s network quality policy is complied with on all network O&M activities and identify those areas where the policy needs improvement for necessary escalation and appropriate action
Qualification:
- First degree or equivalent in Electronic & Communications Engineering and/ or any other relevant discipline
- Postgraduate/ professional qualification in a related field will provide an advantage
- At least four (3) years directly relevant post-NYSC work experience in NOC and NMC operations within a large telecoms or related technical organization
- Ideal candidate must be able to demonstrate:
- Solid experience with Huawei, Alcatel, Nokia Siemens RAN/ BSS technologies as well as Emerson, Grintek and Delta power systems within a telecoms managed services environment
- Advanced proficiency in Microsoft Office suite, MapInfo, and Google tools
- Ability to think and plan proactively
Closing Date:
6th December, 2013
How To Apply
Interested and qualified candidates should: Click here to apply
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